Privacy Policy

Last updated: February 28, 2026

1. Introduction

Merelate Pty Ltd (“Merelate”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (merelate.com), use our products including Claytics (claytics.com), or interact with our services.

We are an Australian company and comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, LinkedIn profile URL, and other information you voluntarily provide when applying for roles, contacting us, or creating an account on our platforms.

Career Data

Resumes, CVs, professional experience, skills, education, and career history provided to or processed by our Claytics platform.

Usage Data

Browser type, IP address, pages visited, time spent on pages, and other analytical data collected automatically when you use our services.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services and platforms
  • Process job applications submitted through our careers page
  • Generate AI-powered career intelligence insights through Claytics
  • Improve and personalise your experience
  • Communicate with you about our services, updates, and opportunities
  • Comply with legal obligations and enforce our terms

4. AI and Data Processing

Our Claytics platform uses artificial intelligence to analyse career data and generate insights. This includes creating Digital Twin profiles, performing skill inference, and enabling intelligent search.

AI processing is designed to augment human decision-making, not replace it. We are committed to transparency, fairness, and bias reduction in our AI systems. You can request an explanation of how your data has been processed at any time.

5. Data Storage and Security

Your data is stored on Microsoft Azure infrastructure with enterprise-grade security controls, including encryption at rest and in transit, identity management, and access controls. Our infrastructure is hosted in Australian data centres where available.

While we implement commercially reasonable security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers: Third-party vendors that assist in operating our services (e.g., cloud hosting, analytics), bound by confidentiality agreements
  • Recruiters and employers: Only when you have explicitly opted in to share your profile through Claytics
  • Legal requirements: When required by law, regulation, or legal process

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Cookies

We may use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Merelate Pty Ltd
Email: admin@merelate.com